Keen Public embarked on a transformative journey with the Municipality of Woerden, redesigning their website to create a more user-friendly and comprehensive online service set. The challenge was to increase the online management of residents on numerous topics, focusing on the healthcare domain. Keen Public’s solution was a new website concept that gave residents more control over their healthcare matters, making it more accessible and user-friendly, even for a target group that is often difficult to serve online.
The results were impressive. The Municipality of Woerden’s website became a hub for information and actions related to care. Through iterative user tests, Keen Public ensured that the website was clear, user-friendly, and accessible to the entire target group. This project not only improved the online experience for residents but also contributed to improving care support in the Municipality of Woerden. The success of this project is a testament to Keen Public’s expertise in UX design, web development, and their commitment to creating user-centric solutions.
- Understanding the target group’s needs is crucial for creating user-friendly digital platforms.
- Iterative user testing is key to developing clear and accessible websites.
- Transformative digital solutions can greatly improve public services, particularly in the healthcare sector.