Boosting Email Engagement for Proximus: A Transformative Approach

Proximus aimed to elevate the impact of its quarterly newsletters by turning them into compelling CTAs. iO Digital designed a dynamic template that enhanced open rates and user interaction. The solution integrated personalization and analytics, driving a 52% open rate and 14% CTR. The result was measurable growth in engagement, with real-time insights to optimize future campaigns. The project demonstrated how strategic design can transform passive email recipients into active users.

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Case study originally published by iO Digital: December, 2023 ?
Added to Agency Inside: March 1, 2026