Brussels' Digital Transformation: 200 Fragmented Websites to One Coherent Portal
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Brussels faced the challenge of transforming 200 fragmented government websites into a cohesive, accessible portal for 1.2 million residents. iO Digital implemented a comprehensive accessibility audit, workshops for inclusive co-design, and WCAG 2.2 AA compliance to create a structured, user-friendly platform. The project resulted in the creation of 3,550 fully accessible web pages, aligning with the city's commitment to inclusive digital services. By merging over 200 locations into a single, secure architecture, the initiative ensured that essential services like birth registrations and parking permits were easily accessible to all citizens, regardless of their language or digital skills.
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Case study originally published by iO Digital:
November, 2025
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Added to Agency Inside:
March 1, 2026