CCV's Digital Payment Solutions: Building Accessibility from the Ground Up
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CCV started with an interactive awareness session for its international, hybrid team, teaching them the fundamentals of digital accessibility, from WCAG to legislation. Following this, a location-based accessibility sprint brought design and development teams together to apply accessibility principles in their daily work. The result was a fully accessible payment page and new themes within the CCV webshop. By focusing on practical application and direct feedback, CCV avoided lengthy reports and instead fostered a culture of accessibility awareness. The project led to accessible concepts for pin terminals, ready for testing with real users, while also boosting organizational awareness of the importance of accessibility.
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Case study originally published by Level Level:
February, 2026
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