Digital Streamlines in Practice: Efficiency Gain via Digital Knowledge and Self-Service

Waterkracht, Bronkhorst, ATAG Benelux, Ubbink, and WILA transformed their digital processes by implementing a unified platform, achieving a 62% cost reduction for ATAG Benelux and a 73% increase in webinar sign-ups for Kingspan. This case highlights how digital streamlines can enhance operational efficiency and drive measurable results. By leveraging digital knowledge and self-service tools, these brands optimized their workflows, reduced manual tasks, and improved customer engagement. The implementation of a composable digital experience platform (DXP) enabled seamless integration across channels, leading to faster decision-making and higher user satisfaction.

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Case study originally published by Frontis: February, 2026 ?