Ebema's Digital Transformation: A No-Nonsense Audit for Enhanced Customer Experience
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Ebema, a leader in precast concrete solutions, sought to strengthen customer intimacy through digital tools. iO conducted a focused audit to optimize marketing processes and improve user experience. By testing platforms and automation tools, iO identified solutions that align with Ebema's goals. The result was a more efficient marketing strategy and better customer engagement. The audit revealed that no single platform could meet all needs, prompting a tailored approach to ensure effectiveness. The project highlighted the importance of aligning technology with business objectives to drive growth and satisfaction.
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Case study originally published by iO Digital:
February, 2024
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Added to Agency Inside:
February 28, 2026
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