HEINEKEN's Gamified E-Learning Chatbots for Sales Teams
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HEINEKEN Netherlands partnered with WeAreBrain to develop gamified e-learning chatbots for sales teams, enabling them to learn about products through mobile games. The solution included a customizable game template with scenarios, scores, and push notifications, accessible via Facebook Messenger. The platform allowed content creators to build multiple games for different products with a user-friendly CMS. The result was a fast turnaround time, with games set up in under 30 minutes, and real-time insights for tracking participation and scores. The system ensured engagement through invite-only onboarding and multi-role collaboration, enhancing sales team motivation and product knowledge.
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Case study originally published by WeAreBrain:
August, 2025
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Added to Agency Inside:
March 5, 2026