Landal's Hybrid Hospitality Success: Seamless Guest Experience
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Landal's innovative hybrid hospitality model ensures guests enjoy a seamless experience from booking to departure. By combining UX strategy with app development, the brand created a system that meets evolving customer expectations. Over 20 years of partnership, Landal achieved 2.2 million annual bookings across 100 parks in 9 countries, demonstrating the power of co-creative collaboration. The solution focused on transparency, trust, and end-user engagement, resulting in a loyal customer base and industry recognition.
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Case study originally published by iO Digital:
May, 2022
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Added to Agency Inside:
February 28, 2026
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