MS One to One: Enhanced Accessibility and Interactivity for MS Patients

Sanofi Genzyme's MS One to One platform was designed to provide comprehensive support for people living with multiple sclerosis. Synetic enhanced its accessibility and interactivity, enabling users to engage with educational content and practical tips through interactive articles. By incorporating gamification elements, the platform improved user engagement and made information more digestible. The platform also introduced features like touch navigation and color contrast optimization to cater to users with physical limitations. These improvements resulted in a more intuitive experience, increased user satisfaction, and better accessibility for individuals previously unable to navigate the platform. Automated testing ensured the platform remained stable and up-to-date, delivering a seamless experience for users.

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Case study originally published by Synetic: January, 2026 ?
Added to Agency Inside: March 7, 2026