One-Stop-Shop Portal for PAYONE: Streamlining Merchant Experience
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PAYONE faced challenges with multiple portals leading to fragmented user experiences. iO consolidated services into a single international portal, leveraging microservices for scalability. The solution enabled merchants to manage terminals, view transactions, and access invoices seamlessly through a unified platform. By integrating Identity Management and Single Sign-On, users logged in once to access all services, enhancing efficiency and reducing operational complexity. The result was a more intuitive, scalable system that improved customer satisfaction and operational efficiency for PAYONE's growing merchant base.
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Case study originally published by iO Digital:
July, 2022
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Added to Agency Inside:
March 1, 2026