Customer: Dave Matthews Band
Robust WordPress Platform Enhances BGCS's Payment Experience
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BGCS faced frustrating payment functionality and a complex, hard-to-edit site that led to staff burnout. Crowd Favorite developed a seamless, mobile-friendly solution that improved user experience and boosted online donations. The result was a 30% increase in payments and a 25% rise in visitor engagement. Key improvements included a simplified payment process and enhanced site usability, supported by UX/UI design audits to ensure a consistent, intuitive experience.
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Case study originally published by Crowd Favorite:
November, 2025
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Added to Agency Inside:
February 28, 2026