Shopware Enables Pioneer to Streamline Car Audio Installations for 125k Users
Pioneer faced challenges in helping 125,000 users find compatible car audio components for their vehicles. The Shopware platform was implemented to address this complexity, offering a 'Fit My Car' feature that matches products to specific car models and years. With 15+ language support, 7,500+ dealers, and an integrated PIM system, the solution provided accurate product information, installation parts, and localized services. Customers now access manuals, firmware updates, and NavGate licenses through a self-service portal, reducing returns and improving the customer experience. The platform's robust AWS infrastructure ensures scalability and reliability, enabling Pioneer to deliver a seamless, efficient solution for its European market.
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