Streamlined Aankomst & Vertrek for Port of Amsterdam: Enhanced User Experience

Port of Amsterdam faced challenges with the outdated Aankomst & Vertrek tool, which struggled to adapt to diverse user needs. Synetic collaborated with users to identify pain points, focusing on usability, speed, and completeness. The result was a standalone web app that offers real-time vessel information, loading/unloading schedules, and maintenance alerts, improving accessibility across devices. The updated tool now delivers seamless, intuitive navigation, ensuring users can access critical data from any device, enhancing operational efficiency and user satisfaction.

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Case study originally published by Synetic: January, 2026 ?
Added to Agency Inside: March 6, 2026