Healthcare organization, Thebe, partnered with Norday to tackle the growing pressure on the healthcare sector and create a future-proof model for elderly care. The aim was to create a more self-reliant, technology-driven approach to care, focusing on essential needs and increasing job satisfaction among healthcare professionals.
The results were nothing short of remarkable. Thebe, with Norday’s expertise, developed a vision that emphasized self-reliance, home care, and technology. They implemented this vision through design sprints, which involved employees, clients, and stakeholders to create new care concepts. This innovative approach not only enhanced client self-reliance but also improved employee job satisfaction significantly.
- Design sprints fostered collaborative innovation and accelerated change.
- Focus on self-reliance, home care, and technology led to more effective and meaningful care.
- Increased job satisfaction among healthcare professionals through task delegation and innovation scaling.