ZonMw Streamlines Subsidy Process
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ZonMw faced challenges in simplifying the subsidy application process and enhancing visibility of their social impact. Betawerk Indicia redesigned the platform using Service Design Thinking to create a user-centered experience, organizing information around relevant topics with clear criteria and project tracking. The new site reduces duplication and improves accessibility, aligning with ZonMw’s mission to drive quality and innovation in healthcare. The redesign ensures users can easily find subsidies, understand requirements, and track ongoing projects, fostering transparency and efficiency in the subsidy system.
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Case study originally published by Betawerk Indicia:
February, 2026
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