Customer: Dave Matthews Band
ZUKI Petshop: Enhanced User Experience & Accessibility Through Seamless eCommerce Redesign
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ZUKI Petshop, a leading pet care brand, sought to elevate their online presence by partnering with Crowd Favorite to redesign their eCommerce platform. The project focused on improving user experience, accessibility, and conversion rates through a comprehensive site assessment and user-centric design. Crowd Favorite’s team optimized navigation, product organization, and interactive elements, ensuring a streamlined and intuitive shopping journey. Key improvements included enhanced main navigation, prominent customer reviews, and a mobile-friendly unified checkout. The redesign not only strengthened ZUKI’s brand identity but also positioned the platform for future growth by implementing a component-based design approach that promotes reusability and scalability. The result was a more engaging, accessible, and efficient eCommerce experience that aligned with ZUKI’s business goals.
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Case study originally published by Crowd Favorite:
February, 2026
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