California DMV's Google & iOS Redesign Boosts Online Transactions to 34M Views

The California DMV faced challenges with user experience and compliance, leading to a 34M view milestone in its first week. Fueled conducted a data-driven redesign, focusing on accessibility and user engagement. By optimizing Google and iOS platforms, the site saw a doubling of online transactions, with key improvements in navigation and content structure. The redesign also enhanced accessibility, meeting WCAG 2.1 AA standards, and supported the REAL ID Act compliance deadline. The project involved extensive content audits, user testing, and the development of a custom illustration library to streamline processes and improve user satisfaction.

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Published around: June 22, 2025 ?
Added to Agency Inside: March 25, 2026