KLM's Safe & Smooth: Elevating Safety with Digital Training
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KLM implemented Safe & Smooth, a digital learning program to enhance safety for ground staff. By tailoring content to employees and integrating it with KLM's vision, the initiative improved safety practices. The program included three phases: Awareness, Raising the Bar, and Sustainability, focusing on decision-making and safety culture. Employees engaged through interactive tools, leading to better safety outcomes and a more effective training approach. The program successfully balanced safety, efficiency, and customer satisfaction, demonstrating the power of targeted digital learning. The success of Safe & Smooth highlights KLM's commitment to innovation in safety training.
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Published around:
October 8, 2024
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Added to Agency Inside:
March 23, 2026
