R2 Recycling IVR Shopify Magento
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R2 Recycling faced a high volume of incoming calls, requiring efficient backoffice management. NOBEARS developed an IVR system integrated with Shopify and Magento, enabling automated call handling and customer engagement. The solution reduced backoffice workload by 40% and improved response efficiency. Ipster's intelligent platform recognized callers, handled calls, and generated detailed logs, enhancing customer experience and operational productivity.
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Published around:
January 27, 2025
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Added to Agency Inside:
March 26, 2026
