Reimagining Manulife's Paid Digital Media: A Strategic Transformation
Agency
Brand
Platforms
None
Industries
Manulife faced fragmented media operations across markets, leading to inefficiencies and limited visibility. By transitioning to an in-house model, Monks enabled a unified, high-performance engine. The phased approach ensured business continuity while building internal capabilities. Key outcomes included a 75% campaign success rate, a 30% reduction in CPA, and 2x faster transformation. The result was a stronger operating model with centralized media investment and standardized processes.
View the full case on the agency site
Original write-up, full visuals, full context.
Added to Agency Inside:
March 25, 2026