SWDE Drupal Portal Enhances Water Use Transparency

SWDE's new Drupal-powered client portal enables customers to monitor their water usage, boosting engagement and accessibility. Designed with a responsive layout and multilingual support, the platform facilitated 250,000 account creations and 1.2 million unique visitors within a year. By integrating real-time consumption tracking and easy contact options, the portal streamlined customer service while modernizing SWDE's digital presence. The solution addressed challenges in productivity, satisfaction, and image modernization, demonstrating how technology can empower users to take control of their water use.

View the full case on the agency site
Original write-up, full visuals, full context.
Visit full case study
Published around: March 5, 2025 ?
Added to Agency Inside: March 23, 2026