SWDE Streamlines Field Operations with SAP Field Service Management

SWDE, Wallonia’s largest water distributor, manages 37,000 km of network infrastructure and serves 2.5 million residents. To enhance efficiency, SQLI implemented a unified mobile platform integrating SAP Field Service Management with SAP S/4HANA, enabling 500+ technicians to streamline assignments, track time, and access real-time data. The solution simplifies planning, routing, and customer engagement, ensuring seamless coordination across planners, technicians, and users. By eliminating fragmented processes, SWDE improves operational accuracy and responsiveness, aligning with its mission of transparency and public trust.

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Published around: January 23, 2026 ?
Added to Agency Inside: March 22, 2026