University of Fribourg's Modernization: Streamlining Access and Processes
The University of Fribourg embarked on a transformative project to modernize its information system, aiming to enhance accessibility and user experience for 10,000 students and 3,000 employees. Collaborating with SQLI Switzerland and WAX Interactive, they prioritized user needs through workshops and collaborative design, resulting in a streamlined platform with improved functionality. The overhaul not only optimized business processes but also set a benchmark for other institutions facing similar challenges. The synergy of SQLI's technological expertise and WAX Interactive's user-centered design ensured a seamless transition. By integrating advanced UX principles, the university achieved a more intuitive interface, reducing friction for users and boosting efficiency. This project exemplifies how strategic collaboration can drive innovation and improve service quality across educational sectors.