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AI-Driven Q&A for Medical Patients

Agency
Dawn Technology
Brand
The Knowledge
Platforms
None
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Dawn Technology developed an in-app Q&A system using 'The Knowledge' platform, integrating AI RAG to provide clear, patient-friendly answers to medical questions. The system retrieves relevant information from a scientifically validated knowledge base, ensuring accurate and compliant responses. Patients can trace the source of each answer, enhancing trust and understanding. The solution is designed to meet strict regulatory standards, with data hosted and processed within the EU, compliant with the AVG, EU AI Act, MDR, NEN 7510, and ISO 27001. The system also includes guardrails for security and privacy, ensuring compliance with ISO 13485, 9001, 27001, and 14001.

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Added to Agency Inside: June 16, 2026

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