Careem's AI Agent Builder: Simplifying Enterprise AI for All Users
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Koops transformed Careem's complex backend AI into a user-friendly interface, enabling customer support teams to automate workflows and resolve issues faster. The result is a clickable prototype that empowers employees to visually construct AI agents, bridging the gap between technical expertise and everyday use. This design fosters scalability and adaptability, ensuring the system evolves with business and user needs. The project leveraged a white-label design system and service blueprint to create a consistent, intuitive experience for all users, making enterprise AI accessible to teams with varying technical skills.
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Published around:
December 10, 2025
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Added to Agency Inside:
March 22, 2026