CJIB Digital Transformation

CJIB revamped its website to shift from provider-driven to user-centric, achieving 700% more payment application requests and 20k daily visitors. The redesign, powered by UX expertise and toptaken insights, reduced phone calls by 20% and improved user experience. Collaborating with TRES, CJIB created a secure, intuitive platform that met strict privacy and security standards. The project exemplified agile digital transformation, delivering measurable results in a short timeframe.

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