Klik en Tik: Empowering Less Literate Citizens with Digital Learning Platforms
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The Dutch Royal Library and Rijnbrink faced challenges in supporting less literate citizens accessing e-learning content from providers like Klik en Tik. The platform aimed to streamline access but struggled with managing login credentials and privacy risks. Collaborating with Klik en Tik, they developed a solution to address these issues, emphasizing user-friendly interfaces and secure authentication. The project highlighted the need for tailored digital strategies to bridge the literacy gap. The outcome was a reframing of the challenge, leading to a decision not to invest in the initial proposition. The initiative also underscored the importance of workforce support and digital literacy training for public libraries.
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Published around:
July 11, 2025
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Added to Agency Inside:
March 22, 2026
