KONI's Shopify Journey: Streamlining D2C Data & Governance

KONI faced challenges in transitioning from distributor-based sales to a direct-to-consumer model, with complex SAP data systems and strict IT governance constraints. Harborn Digital helped implement Shopify as the e-commerce foundation, enabling full control over product data and customer experience. By developing a custom Shopify theme, KONI simplified the customer journey, focusing on conversion-driven flows and intuitive design. This transformation improved data accessibility, reduced complexity, and supported international growth. The result was a more efficient, customer-centric platform that aligned with KONI's strategic goals.

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Published around: July 27, 2026 ?
Added to Agency Inside: September 7, 2026