Nijha's Digital Transformation: Streamlining Customer Experience with Sylius and ISAH
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Nijha faced challenges with a legacy system that struggled to deliver efficient, data-driven customer experiences. Friday developed a modern portal integrating Sylius and ISAH, enabling real-time data access and seamless integration with existing workflows. The solution enhanced self-service capabilities and provided actionable insights, reducing manual processes and workload. Since implementation, Nijha has seen significant improvements in operational efficiency and customer satisfaction. The portal now offers real-time visibility into orders, inspections, and offers, empowering users to manage their accounts with greater ease and accuracy.
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Published around:
July 10, 2025
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Added to Agency Inside:
March 22, 2026