Osana's Digital Transformation: Streamlining Vaccine Research Participation
Osana's digital platform revolutionized vaccine research participation by creating a unified experience across three tools: a volunteer mobile app, a clinic admin portal, and a website. The website served as the entry point, enabling visitors to browse studies, check eligibility, and read about FVR's role in research. Content managed via DatoCMS ensured easy updates and seamless integration of volunteer records, study participation, and communication touchpoints. The mobile app eliminated scattered information, allowing volunteers to register, pre-screen, and consent digitally, while booking appointments without contacting clinics. This clarity reduced uncertainty and saved staff time, as information once spread across phone calls and paper forms is now centralized. The clinic admin portal further enhanced efficiency, enabling staff to manage studies, eligibility questionnaires, and appointment slots with real-time tracking and analytics, improving coordination across clinics.
