Zorg bij jou: Patient-Centric Self-Monitoring Insights

By immersing ourselves in the lived experiences of heart failure, COPD, and diabetes patients, we uncovered eight transformative opportunities to redesign self-monitoring care paths. This patient-centric approach enabled the creation of a holistic journey that bridges the gap between patient needs and healthcare professionals' expectations, ultimately fostering a more accessible and affordable healthcare system. The insights generated not only informed our design process but also laid the foundation for future-proofing healthcare through innovative digital solutions. Through collaborative research and a focus on human-centered design, Zorg bij jou is redefining how care is delivered, ensuring quality, affordability, and sustainability in a rapidly evolving healthcare landscape.

View the full case on the agency site
Original write-up, full visuals, full context.
Visit full case study
Published around: January 10, 2025 ?
Added to Agency Inside: March 23, 2026