Streamlining MHFA's Ecommerce with Salesforce for Seamless User Experience

MHFA needed a multi-user solution to manage different pricing, permissions, and GST statuses across their training platform. Emote Digital implemented a custom upgrade integrating Xero, ELEX, and Gravity Forms to streamline purchases and reduce administrative overhead. The result was a simplified shopping experience with efficient order processing and real-time integration of shipping and payment options. The solution enabled users to easily access course materials, merchandise, and instructor resources while ensuring compliance with GST regulations and multi-factor authentication requirements. The platform now offers a unified, secure shopping experience for diverse user groups.

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Published around: October 8, 2025 ?
Added to Agency Inside: March 22, 2026